Help

Digital Downloads

How to download MP4 videos

Once you have purchased the MP4 download, and your payment has been processed, an email will be sent to you with links to download your files.  Visit our website and log in, click “My Account” and then click on ‘Downloads’. The ‘Downloads’ page will show up with a list of downloadable products that you have purchased. Click on the video that you want to download, and the file will begin to download to your computer. After the download is complete, browse your computer for the file and make sure you save it to a location that you can find at a later date.  It’s a good idea to copy it to a USB stick or burn it to disc for safekeeping.

PLEASE NOTE: Because the downloads are up to 2GB (2 Gigabytes) in size, you will need to be on a fast Internet connection to download the videos.  If you are purchasing more than one video, it is recommended that you download them one at a time.

How many times can I download the same product?

In the ‘Downloads’ page you’re see that there will be a number of download attempts remaining.  We only allow for a total of 5 downloads from this link.  PLEASE NOTE: this is only available for you to download the file for your own use.  We highly recommend that you back up your purchases on a USB stick or blank DVD.

Shipping

Barry Smith Evangelism ships nationally and internationally via New Zealand Post.

The cost of shipping is automatically calculated and displayed when you add an item to your shopping cart and select your country.

Delivery time is between 4 and 14 working days depending on the destination.

Customs Information

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from MS Life Media, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Please contact us if you need any further information, or if you have any special shipping requirements.

Exchange Rates

All prices are shown and charged in New Zealand Dollars (NZD). The approximate price in US Dollars (USD) is also displayed for your convenience, or you can select from a variety of currencies including Pounds and Euros using the ‘Alternate currency’ box near the top of the page. You can also check exchange rates using the Google Finance Currency Converter.